TERMS & CONDITIONS
1. All sales are final. We do not offer returns and refunds for goods sold, so please think carefully before making an order. You are very welcome to ask us questions before making a purchase. We do not offer returns or refunds for change of mind.
2. We do not refund cancellation of deposits for bookings, especially for pre-order items, as the deposit payment was used towards bookings of these items. Deposit will be returned if the order item is out of stock.
4. Payment is to be made within 2 days of receiving invoice, unless stated otherwise. We have the right to sell the invoiced item to another customer if we don’t hear from the buying customer after 2 days. There are cases where we may wait longer for customers to make payment, but only if you communicate with us that you genuinely want the item.
5. We only post out goods once payment clears. We will inform you when order have been posted out.
6. Each good sold is new and in good condition when posted out to customers.
7. We try our best to display and describe all items as accurately as possible. However, due to lighting effect and such, the actual colours seen in the photos may defer slightly from the actual products.
POSTAGE: Postage fees are to be paid by customers, unless stated otherwise. Delivery Option;
1. REGISTERED MAIL (3-5 working days)
Domestic : RM3 (less than 20mg)
2. POSLAJU (1-2 working days)
Peninsular Malaysia: RM6 (first 500mg).
Sabah & Sarawak : RM9 (first 500mg), RM13 (500mg-1kg)
Singapore : RM54 (first 1kg)
Brunei : RM58 (first 1kg)
Indonesia : RM61 (first 1kg)
Australia : RM107 (first 1kg)
NOTIFICATION: In case of any changes or delay in payment, please do not hesitate to inform us. We are pleased to receive your notification.
RETURN & EXCHANGE: All of the items sold cannot be returned. No cancellation allowed after payment has been made. If item defects or wrong sending by sender's responsibility, we'll change with free postage. If wrong size or other reason for exchange, postage fee will be charged.
1. All sales are final. We do not offer returns and refunds for goods sold, so please think carefully before making an order. You are very welcome to ask us questions before making a purchase. We do not offer returns or refunds for change of mind.
2. We do not refund cancellation of deposits for bookings, especially for pre-order items, as the deposit payment was used towards bookings of these items. Deposit will be returned if the order item is out of stock.
4. Payment is to be made within 2 days of receiving invoice, unless stated otherwise. We have the right to sell the invoiced item to another customer if we don’t hear from the buying customer after 2 days. There are cases where we may wait longer for customers to make payment, but only if you communicate with us that you genuinely want the item.
5. We only post out goods once payment clears. We will inform you when order have been posted out.
6. Each good sold is new and in good condition when posted out to customers.
7. We try our best to display and describe all items as accurately as possible. However, due to lighting effect and such, the actual colours seen in the photos may defer slightly from the actual products.
POSTAGE: Postage fees are to be paid by customers, unless stated otherwise. Delivery Option;
1. REGISTERED MAIL (3-5 working days)
Domestic : RM3 (less than 20mg)
2. POSLAJU (1-2 working days)
Peninsular Malaysia: RM6 (first 500mg).
Sabah & Sarawak : RM9 (first 500mg), RM13 (500mg-1kg)
Singapore : RM54 (first 1kg)
Brunei : RM58 (first 1kg)
Indonesia : RM61 (first 1kg)
Australia : RM107 (first 1kg)
NOTIFICATION: In case of any changes or delay in payment, please do not hesitate to inform us. We are pleased to receive your notification.
RETURN & EXCHANGE: All of the items sold cannot be returned. No cancellation allowed after payment has been made. If item defects or wrong sending by sender's responsibility, we'll change with free postage. If wrong size or other reason for exchange, postage fee will be charged.
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